The Commodore V&A Waterfront

Portswood Square, Cape Town, South Africa
Guest rating 16.1 / 10
83% Recommend
(Neighbourhood average 8.4)
16.1 overall guest rating
Reviewed by 30 guests
Average for the neighbourhood is 8.4
"Excellent service"
 by P from Belfast
Hotel was in a great location and the staff had a great attitude. they were really helpful with a...
04/05/2009
-33.90767, 18.41508
Hotel coordinates:

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Guest review summary

  • 16.1 Average rating: All Trip Types
  • 83% Recommended
  • 30 Reviews
  • 15.2  Hotel Service
  • 16.0  Room Comfort
  • 16.4  Hotel Condition
  • 16.4  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (30) 16.1
Business (2) 8.0
Romance (2) 10.0
Family (1) 10.0
With Friends (1) 4.0
All Others (16) 8.6

Overview

Location. The Commodore V&A Waterfront hotel is next door to the busy V and A waterfront in Cape Town, South Africa. The hotel is five kilometres from Table Mountain. Robben Island is 20 minutes away by boat. Cape Town International Airport (CPT) is 22 kilometres away.
Hotel Features. Floor-to-ceiling glass doors frame the seafront entrance to The Commodore hotel's spacious lobby, featuring sleek wood flooring and fresh flower displays. The adjacent high-ceilinged lounge is decorated with exposed beams and a fireplace. Staff at the 24-hour guest relations desk can arrange Harley Davidson and helicopter safaris, and Winelands tours.

The Clipper Restaurant provides complimentary buffet breakfast. It also serves a wide- ranging international menu featuring dishes like Moroccan spiced lamb and chicken supreme stuffed with biltong and cheese. There's a pretty terracotta courtyard, with wrought-iron furnishings and a fishpond, for alfresco dining. Snacks and cocktails are on offer at the 24-hour Admiralty Lounge, with its comfortable sofas and relaxing atmosphere. Room service is available 24 hours.

The Americas Cup conference room seats 70, while the Blue Ribbon Room can accommodate 30 people. The hotel has a well-equipped business centre, and complimentary Internet access in public areas.

The Commodore hotel has an outdoor pool, and a well-equipped gym with sauna and steam room. The onsite Skin Wellness Spa provides massages, facials and body wraps in a calm minimalist setting.

Guestrooms. Decorated in a nautical style, The Commodore's 233 air-conditioned guestrooms offer dark wood furniture and artworks. All rooms have high-speed Internet ports (surcharge), refrigerators, minibars, cable television, tea/coffee making facilities and safes. Bathrooms offer bath/shower combinations.

Expert Tip. The Commodore's next-door partner hotel has an authentic Cape Malay restaurant occupying the former Cape Colony convict station.

Why book with us?

  • We don't charge cancellation fees
  • We're just a phone call away: 0800 991 333

Facilities

Services

  • Airport transportation (surcharge)
  • Beauty services
  • Complimentary breakfast
  • Concierge desk
  • Concierge services
  • Currency exchange
  • Internet access in public areas - complimentary
  • Internet access - wireless
  • Laundry facilities
  • Massage - treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Parking (secure)
  • Parking (surcharge)
  • Parking (valet)
  • Safe-deposit box - front desk
  • Security guard
  • Tour assistance

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Meeting rooms (small groups)
  • Room service (24 hours)

Rooms (all rooms include)

  • Air conditioning
  • Blackout drapes/curtains
  • Bottled water in room (complimentary)
  • Cable/satellite TV
  • Child care (in room, surcharge)
  • Climate control
  • Coffee/tea maker
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Hair dryer
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access - high speed
  • Internet access - surcharge
  • Iron/ironing board (on request)
  • Minibar
  • Multi-line phone
  • Pay movies
  • Premium bedding
  • Private bathroom
  • Refrigerator
  • Rollaway beds
  • Shower/tub combination
  • Smoking rooms only
  • Television - Cable service
  • Television - Satellite service
  • Turndown service
  • Wake-up calls
  • Window opens

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Elevator/lift;
  • Elevator/lift attendant;
  • Fireplace in lobby;
  • Number of floors: 6;
  • Number of rooms: 236;
  • Patio;
  • Poolside bar;
  • Restaurant(s) in hotel;
  • Suitable for children;
  • Swimming pool - outdoor
Check-in time is 2 PM
Check-out time is 10 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

The Clipper Restaurant - Opening onto a terracotta terrace, the hotel’s restaurant serves a buffet breakfast of fresh fruit, continental meats, and freshly baked breads, whilst the lunch and dinner menu includes local and international meat, game, and fish dishes such as Chicken Supreme Stuffed with Biltong and Cheese, Soy Basted Salmon on Buckwheat Noodles, and Moroccan Spiced Lamb Shank.

The Admiralty Lounge - Open 24 hours a day, the bar and lounge area is a relaxing space with deep armchairs and sofas, and serves a wide selection of light meals, teas and cocktails. Guests of the The Commodore V&A Waterfront enjoy a complimentary breakfast each morning.

Recreation

Located on the first floor, the Skin Wellness Spa provides a range of rejuvenating therapies in a serene setting of minimalist decor and aromatherapy candles. Treatments include massage, hydration facials and Skin’s signature Cinnamon and Ginger Body wrap.

As the hotel is adjacent to the Waterfront guests can take advantage of the many shops, restaurants, boat trips, helicopter rides and cultural tours and events based at the V&A.

The recreational activities listed below are available either on site or near the hotel; fees may apply.


  • Bicycle rentals nearby
  • Boating nearby
  • Boat launch nearby
  • Dock nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Golf - miniature nearby
  • Helicopter/airplane sightseeing nearby
  • Hiking/biking trails
  • Horse riding/rental nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rowing or canoeing nearby
  • Running track/path nearby
  • Sailing nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Swimming on site
  • Tennis nearby
  • Water skiing nearby
  • Windsurfing nearby

Guestrooms Guestrooms

Superior room

One king bed or two twin beds. Contemporary decor with dark wood furniture, suede cushions, and bright nautical paintings. Desk. High-speed Internet access (surcharge). Satellite TV. Minibar. Coffee/tea maker. Hair dryer. Makeup mirror. Complimentary toiletries.

All rooms include All rooms include
  • Air conditioning
  • Blackout drapes/curtains
  • Bottled water in room (complimentary)
  • Cable/satellite TV
  • Child care (in room, surcharge)
  • Climate control
  • Coffee/tea maker
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Hair dryer
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access - high speed
  • Internet access - surcharge
  • Iron/ironing board (on request)
  • Minibar
  • Multi-line phone
  • Pay movies
  • Premium bedding
  • Private bathroom
  • Refrigerator
  • Rollaway beds
  • Shower/tub combination
  • Smoking rooms only
  • Television - Cable service
  • Television - Satellite service
  • Turndown service
  • Wake-up calls
  • Window opens

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
  • A city/local tax will be charged
  The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. Prices shown exclude taxes and fees unless otherwise stated.

Area map

A short guide to Cape Town

South Africa’s top tourist destination, Cape Town lies at the southernmost point of the African continent. Tourists flock to Robben Island, Nelson Mandela’s former prison, Blaauwberg Beach, Kirstenbosch National Botanical Gardens, and to Table Mountain, which offers sweeping views of the Cape of Good Hope.

see all hotels in Cape Town

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Two Oceans Aquarium - 200 yards
  • South Africa Maritime Museum - 300 yards
  • BMW IMAX Pavilion - 500 yards
  • Victoria Wharf - 700 yards
  • Clock Tower - 700 yards

0.5 - 1.0 mi

  • Gold of Africa Museum - 1500 yards
  • Cape Town International Convention Centre - 1500 yards
  • Bo Kaap Museum - 1700 yards
  • South African Missionary Meeting House Museum - 1700 yards

1.0 - 3.0 mi

  • Pan African Market - 1.0 mile

3.0+ mi

  • Cape Town Intl. Airport (CPT) - 11 miles

Reviews

The following English reviews were posted by Hotels.com guests from other countries

The Commodore V&A Waterfront 2009.05.04
Recommended Trip type: All Others "Excellent service"

Reviewed by P of Belfast on May 4, 2009

Hotel was in a great location and the staff had a great attitude. they were really helpful with arrangements and answering questions. Hotel room was fine, but not brilliant.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2009.03.08
Recommended Trip type: All Others "Hospitality Abounds"

Reviewed by j of Cork, Ireland on Mar 8, 2009

I'keep it brief. Usually when we go on holidays we either cant wait to come home or we certainly would not go back. The reverse is true regarding South Africa and in particular the Commodore Hotel. Staff more than helpful and friendly. Hotel just the right size to make you feel at home. Service was not a problem no matter what you wanted. Can't wait to go back.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2009.01.11
Not recommended Trip type: All Others "NOT IMPRESSED"

Reviewed by B of North Yorkshire on Jan 11, 2009

Although the location is good, very near to the Waterfront and all it has to offer, this hotel is masquerading as a 5 star and is not really 4 star. Service poor, cleanliness and amenities in the rooms poor. Pool area basic with dirty sun beds. Food cooked on the BBQ was raw. Double booked a manicure in the wellness centre and only contacted 1 hour before the due time.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Commodore V&A Waterfront 2008.12.13
Recommended Trip type: All Others "Decent but forgettable hotel near the Waterfront"

Reviewed by M of London on Dec 13, 2008

This is really a 3 star hotel with aspirations for higher. the service is pleasant if a little amateur. The location is good. The room is decent but very bland and almost completely without character. The breakfast buffet is superb and the pool is quite big for Capetown> if you get a good deal than stay here but if not there are much better places to stay>

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2008.11.16
Recommended Trip type: All Others "Great Hotel"

Reviewed by a Hotels.com guest on Nov 16, 2008

Very friendly and helpful staff

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2008.11.05
Recommended Trip type: All Others "Great location"

Reviewed by R of Cheshire on Nov 5, 2008

Excellent staff, who are very helpful and friendly, beautiful setting, excellent food, would definately go back

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2008.10.16
Recommended Trip type: Romance "Outstanding Hotel"

Reviewed by a Hotels.com guest on Oct 16, 2008

Everything about this hotel is great and the quality of service is of very high standard. The location is fantastic, 2 minute walk from the waterfront where all the restaurants, bars and shops are.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2008.08.08
Recommended Trip type: Romance "Great location, Great Price!"

Reviewed by a Hotels.com guest on Aug 8, 2008

If you are looking to be in a nice area as close to the V&A Waterfront as possible, without paying the prices to stay right on the Waterfront, this is the place to stay. Location was just a block away from the waterfront, service was wonderful, nice evening ambiance, GREAT complimentary breakfast buffet, nice rooms, and overall great price. I would highly recommend this hotel for a short or long term stay in Cape Town.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2008.07.24
Recommended Trip type: All Others "Great location for exploring Cape Town and the VA Waterfront"

Reviewed by M of Manchester, UK on Jul 24, 2008

There are more luxurious hotels in Cape Town and the Commodore should not be placed in the top notch bracket. However, the location is perfect -- less than two minutes from the Waterfront and the staff are great, friendly and helpful. The hotel's close proximity to the new stadium currently being built for the 2010 World Cup makes it a great base for football fans planning their trip.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2008.07.03
Recommended Trip type: All Others "value for money"

Reviewed by m of near london on Jul 3, 2008

Had a great time in cape town felt very safe in the area of the hotel and staff were very freindly only one bit of advice for the owners...... please turn off the music in the restaurant..... its terrible

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2008.07.01
Recommended Trip type: Business "Excellent service and location"

Reviewed by a Hotels.com guest on Jul 1, 2008

The Commodore is located within a 5 minute walk of the V&A waterfront, shops, restaurants, etc. The staff was incredibely service oriented! Food was good, especially the hearty breakfast and the African Buffet. Rooms were nice and spacious, though not overly luxurious..clean, nice, but not spectacular. The staff, service and location more than make up for this! Give them a try! You won't be disappointed.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2008.06.19
Recommended Trip type: Family "Very Nice"

Reviewed by a Hotels.com guest on Jun 19, 2008

This hotel is beautiful and in a wonderful location.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2008.04.24
Not recommended Trip type: Business "Not a 5 star hotel"

Reviewed by a Hotels.com guest on Apr 24, 2008

Clean rooms, great location, but hotel does not keep iron or internet cable in rooms, makes it a hassle to do these activities- especially if on a long stay. The staff did not replace toilet paper for 3 days so eventually ran out. Nothing too major but inconsistant with the rating. Breakfast buffet was good.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2008.03.23
Not recommended Trip type: All Others "Business hotel"

Reviewed by S of Gloucester on Mar 23, 2008

We have stayed at various 4 & 5 star rated hotels in the world, which has included hotels and guest houses within S.Africa. My wife and I stayed for 3 nights at the Commodore in March. On arrival we were allocated a room on the 6th floor which is the hotels executive floor. The size of the room was adequate with a view of the Waterfront, although the better view is from rooms on the other side of the hotel looking at Table Mountain. The staff were very attentive, however we felt that some of the reception staff needed a personality injection and came across as somewhat officious. The location is excellent for walking to the waterfront (5 mins). As a comparisson we stayed at the Winchester Mansions last year. Although you are further out, we would rate this higher than the Commodore. Overall The Commodore came across as more of a business hotel.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2008.01.03
Recommended Trip type: All Others "Great End to a Trip"

Reviewed by H of London on Jan 3, 2008

Having rented an apartment in Cape Town for a couple of weeks we decided to finish our trip in a hotel for a couple of days. There is nothing bad I can say about this place. The staff are friendly; the room was big and had a stunning view of the pool and ocean beyond. The bed was exceptionally comfortable with very high quality linens. The lounge and pool menus were extensive but the same price as eating out locally so no 5 star premium food prices. I rather enjoyed the Chocolate Macadamia Nut spring rolls. They came with ice cream. The gym is right by the pool and looked good although I didn't use it. If I have one comment it would be that although the valet parking runs all night there is no one to push the buttons to call the lift in the evening - Disgusting! (That's a joke for those who don't get irony). In other words, I can highly recommend this hotel.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2007.12.06
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Dec 6, 2007

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2007.06.11
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jun 11, 2007

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Commodore V&A Waterfront 2006.12.04
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Dec 4, 2006

This guest did not leave a comment.

Overall Rating

4.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 4.0 Room Comfort
  • 8.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

The Commodore V&A Waterfront 2009.08.06
Recommended Trip type: All Others "Absoludt tilfreds"

Reviewed by J of København on Aug 6, 2009

Hotellet har en rigtig god beliggenhed, lige ved Waterfront der jo er der turisterne kommer og nær byen,. som man uden besvær kan gå til, Pæne store værelse Pris i forhold til beliggenhed og kvalitet var også helt rigtig.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2009.05.05
Recommended Trip type: All Others "God beliggenhed"

Reviewed by S of København on May 5, 2009

Godt hotel med god beliggenhed, men man skal op på 5 sal elllr mere for at få udsigt.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2009.05.05
Recommended Trip type: All Others "Très bon emplacement et excellent acceuil"

Reviewed by Z of Besançon on May 5, 2009

L'acceuil est excellent, le personnel très aimable, le cadre sympa

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
The Commodore V&A Waterfront 2008.11.09
Recommended Trip type: All Others "Aanrader"

Reviewed by A of Waddinxveen on Nov 9, 2008

Makkelijk bereikbaar hotel vanaf Cape Town International Airport. Uitstekende ontvangst (o.a.valet parking) ondanks nachtelijke aankomst. Hotel ligging perfect: tegen V&A Waterfront aan. Geen super grote kamers maar wel zeer comfortabel met uitstekende bedden. Prachtige grote patio met zwembad en terras voor restaurant/lounge. Uitstekend warm/koud ontbijtbuffet met fruit, kaas, vis, diverse broodjes,cakes, muesli, yoghurt etc. Warme gerechten worden gedeeltelijk ter plekke voor je bereid. Zeer vriendelijk personeel. Absoluut prima prijs/ kwaliteit verhouding.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

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age 18+ 0-17